Michelin

JPS Renewable Energy

Octopus Energy

Cars ordered prior to June 2019 were meant to have arrived with Premium Connectivity as standard. 

<ol>
<li><a style="box-sizing: border-box; outline-color: transparent; transition: all 0.25s ease-in-out 0s; color: #565656; border-bottom-width: 1px; border-bottom-style: dotted; border-bottom-color: currentcolor; text-decoration: none; -webkit-box-shadow: none; box-shadow: none;" href="https://teslaownersgroup.co.uk/wp-content/uploads/2020/05/Premium-Connectivity-Issue.pdf">May 2020 – Letter to members with an update</a></li>
<li><a style="box-sizing: border-box; outline-color: transparent; transition: all 0.25s ease-in-out 0s; color: #565656; border-bottom-width: 1px; border-bottom-style: dotted; border-bottom-color: currentcolor; text-decoration: none; -webkit-box-shadow: none; box-shadow: none;" href="https://teslaownersgroup.co.uk/wp-content/uploads/2020/05/Letter-to-Tesla-Premium-Connectivity-Concerns-1.pdf">May 2020 – Letter sent to Tesla</a></li>
<li>May 2020 – We raise the issue + letter with EMEA management</li>
<li>June 2020 – We continue two-way discussions on this issue with Tesla and remind them of the fast-approaching deadline, they confirm they’re fully aware of the issue and continue to thoroughly investigate the issue.</li>
<li>August 2020 – We again raise this issue and are told it’s still being investigated</li>
<li>August 2020 – We finalise the <a style="box-sizing: border-box; outline-color: transparent; transition: all 0.25s ease-in-out 0s; color: #565656; border-bottom-width: 1px; border-bottom-style: dotted; border-bottom-color: currentcolor; text-decoration: none; -webkit-box-shadow: none; box-shadow: none;" href="https://teslaownersgroup.co.uk/tesla-owners-legal-support">documents and ability for paid supporters to seek free 10 minutes of legal advice</a></li>
<li>August 2020 – We raise the issue directly with Elon’s team</li>
<li>September 2020 – We push back to Tesla UK how this issue is wrong and they’re on the wrong side of this.</li>
<li>September 2020 – We raise the issue directly with Elon.</li>
<li>October 2020 – A few owners that followed Money Claim Online Route (as outlined <a style="box-sizing: border-box; outline-color: transparent; transition: all 0.25s ease-in-out 0s; color: #565656; border-bottom-width: 1px; border-bottom-style: dotted; border-bottom-color: currentcolor; text-decoration: none; -webkit-box-shadow: none; box-shadow: none;" href="https://teslaownersgroup.co.uk/kb/tesla-warranty-documents#claims">here</a>) win their cases as Tesla fail to defend</li>
<li>October 2020 – We remind EMEA and US teams that this will likely cost them 3x the cost of just enabling Premium Connectivity across the cars that are affected.</li>
<li>October 2020 – Several owners noticing changes taking place within their accounts, many now showing ‘Premium Connectivity | Free Unlimited’</li>
</ol>
