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Octopus Energy

<h3>This can happen for several reasons:</h3>
<ol>
<li>If you’re moving between countries and the wheels of the car haven’t moved (e.g. on the Channel Tunnel)</li>
<li>If the car has been on a trailer for an extended period of time or the wheels aren’t turning</li>
<li>A software update has just taken place</li>
<li>If the car has lost data + GPS signal (e.g. within an underground car park)</li>
</ol>
<h3>What are the symptoms?</h3>
<ol>
<li>It can sometimes show you in the wrong country (e.g. France when you’re driving in England after getting out of the Channel Tunnel)</li>
<li>If it’s really not sure it may show the car at the Tesla HQ in the US</li>
</ol>
<h3>How do I fix?</h3>
<ol>
<li>Simply start driving again with good signal and it should instantly have sorted itself (or very worst case within 5 minutes)</li>
<li>Failing that perform a <a href="https://teslaowners.org.uk/guides/reboot-tesla-something-going-wrong">reboot</a>.</li>
<li>If the issue persists request a service appointment or if it’s preventing you from driving call roadside assistance.</li>
</ol>


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